Pre-Conference Workshops

Pre-conference workshops will be held the day before the conference on Sunday, 11 September 2016 at the Sofitel Gold Coast Broadbeach, 81 Surf Parade, Broadbeach QLD 4218.

As the workshops will run concurrently you will only be able to register for one.

Workshop 1 – Professor Nadja Alexander

REAL Conflict Coaching: Systems, stories and solutions

Date: Sunday, 11 September 2016
Time: 9:30am – 4:30pm

Workshop 1 Overview

Click here to download the workshop information in PDF format

This advanced one-day workshop offers creative and practical tools for conflict coaches and mediators. It builds on the REAL Conflict Coaching fundamentals program and assumes basic conflict intervention knowledge.

Systems, Stories and Solutions develops the narrative thread of the REAL Conflict Coaching model and introduces systemic thinking tools into the coaching process.

Throughout the day you will explore the power of storytelling as a vehicle for linking the intrinsic human motivation of your clients with the external social and organisational systems in which they live and work. Working with systems and stories helps clients shift gear and move towards sustainable solutions.

The workshop will be interactive. Through a series of activities, you will have the opportunity to try out intervention and support tools from the REAL collection and reflect on your own practice.

At the end of the workshop, you’ll walk away with:

  • A new way of thinking about people and problems;
  • The ability to introduce stories and systems to what you are already doing in your practice;
  • Practical tools to help you apply systemic thinking to your next coaching or mediation session.

While Systems, Stories and Solutions focuses on coaching settings, it offers skills applicable to conflict intervention generally.

Workshop 2 – Dr Fredrike Bannink

Positive supervision for supervisors, facilitators and peer groups

Date: Sunday, 11 September 2016
Time: 9:30am – 4:30pm

Workshop 2 Overview

Click here to download the workshop information in PDF format

Research showed that we learn more from our successes than from our failures, due to the fact that we construct new neural networks in our brain when we are successful. This is called neuroplasticity. In case of failures no new neural networks are being built. Therefore the idea that you learn the most from your mistakes might be out-dated.

This interactive one-day workshop presents an innovative and successful approach to individual, group, and peer supervision that is suitable for use in any environment (clinical, corporate, educational, governmental, community).

Positive supervision focuses on what works instead of on problems, and on supervisees’ strengths rather than on their weaknesses. The task of supervisors using this approach is – unlike the more traditional problem-solving approach in supervisory relationships – to create solutions with their supervisees and to teach them to apply the same approach when working with their own clients in mediation or any other dispute resolution processes.

After the workshop, which consists of short keynote presentations, exercises for experienced-based learning and improvisation techniques, the participants will:

  • know the differences between traditional - more problem-focused - and positive supervision.
  • have many practical tools to create solutions with their supervisees.
  • be able to adapt a new role as supervisor that is more positive and fun.

This new form of supervision, based on positive psychology and solution-focused brief therapy, is shorter, more positive and hopeful, and more cost-effective than traditional methods.

“In traditional supervision I learned from the ‘sharp minds’ of my supervisors; in positive supervision I learned to use my own ‘sharp mind.’ This helps me to become more independent and more effective in creating and supporting change.”

This workshop is led by the author of Positive Supervision for Supervisors, Facilitators and Peer Groups: Fredrike Bannink, clinical psychologist and a Master of Dispute Resolution and International Full Certified ADR Mediator and Conflict Coach, based in Amsterdam.

Workshop 3 – Dr David Moore

WHAT’S GOING ON?: Refining case management with accurate diagnosis

Date: Sunday, 11 September 2016
Time: 9:30am – 4:30pm

Workshop 3 Overview

Click here to download the workshop information in PDF format

As facilitators, we are invited to work with people to address a challenging situation and achieve a fair and constructive outcome. We need to choose an appropriate process, or combination of processes, to achieve that outcome. Evolving practice in dispute resolution, conflict management and planning has expanded the range of process options.

And as the range of process options has increased, so has the need for a sophisticated diagnosis of any presenting situation.

This is a further reminder that there is “nothing so practical as a good theory”. To intervene effectively, facilitators need:

  • an understanding of the range of available process options, and
  • frameworks for making a reasonably accurate diagnosis reasonably quickly.

In this workshop, we’ll combine group discussion, specialist videos, and practical exercises to refine the skill of matching:

  • Complex presenting situations with
  • appropriate resolution processes

Workshop 4 – Megan Morris

Enhancing mediator skills: An introduction to motivational interviewing for mediation

Date: Sunday, 11 September 2016
Time: 9:30am – 4:30pm

Workshop 4 Overview

Click here to download the workshop information in PDF format

Enhancing mediator skills: An introduction to motivational interviewing for mediation Motivational interviewing is a communication style that has proven to be helpful in assisting people to enact change in their lives, particularly when feeling ambivalent or reluctant. It has been proven to be effective in assisting people change across a diverse range of lifestyle and behavioural issues (including aggressive couple behaviour) and is an ideal strategy for all mediators looking for techniques to enhance agreement with ambivalent clients.

Success in mediation is measured by a variety of outcomes, one of which is the ability of the mediator to assist the participants to reach agreement. Recent research used trials to compare an enhanced family mediation process with the family mediation as usual process. The research found that mediators who were trained in motivational interviewing skills were able to significantly improve the rate of full agreement and significantly reduce the rate of no agreement in family mediation for custody and parenting issues (Morris, Halford & Petch, 2016).

This workshop provides an introduction to motivational interviewing techniques for mediators who aim to enhance their mediator skills. The contents of the workshop are largely activity based and will include background theory, practical skills training and rehearsal strategies, with a structure for integrating the techniques of motivational interviewing into the mediation process.

Morris, M., Halford, W.K. & Petch, J. (2016). A Randomised Control Trial of Family Mediation with Motivational Interviewing. Manuscript in preparation.

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